Materials and Care
The maintenance guide
to take care of your jewels
We make all our jewels with quality materials that we choose with care for their support, aesthetics and comfort.
Our rings’ clasps are in silver to avoid any allergy and their weight is calibrated so that they can follow you all day long without bothering you. After the gilding, we apply a protective varnish on all our jewels to protect their brilliance in time. Many details considered so that your jewels and their stories accompany you for a long time.
To stay timeless, your jewels need to be dolled up. We promise, no ceremony with great pomp, just a few little things to adopt everyday and that make a total difference.
Care
By following these guidelines, you can ensure your jewellery will stay beautiful for many years to come.
Apply all beauty products, such as perfume, hairspray or deodorant, before putting on your jewellery. Jewellery should be removed prior to swimming or doing anything which involves the use of abrasive cleaners or chemicals. We don’t advise cleaning jewellery with abrasive household or specialty jewellery cleaning products. Doing so may cause damage. Simply use mild soapy water! Where possible, store separately in an airtight container avoiding exposure to moisture.
Promise. also offers a jewellery repair service and professional cleaning in our studio using ultrasonic cleaning equipment for a deeper and safer cleaning of your jewellery pieces. Please contact us.
Please note colour changes to the surface of the metals may be part of natural wear-and-tear and are not usually manufacturing faults. For information about 'Delicate Care Items' please read further under our warranty section here.
Yellow Gold has a richly warm natural colour and beautiful lustre. Being solid gold, it will not tarnish in air or water, is less susceptible to surface damage and there is no need for plating maintenance in the future. This means your precious piece will retain all the beautiful qualities you love about gold and remain the same from the day purchased with only minor occasional cleaning needed to remove dirt that may get trapped in its detailing.
How to clean 18k gold jewelry
Use a small amount of toothpaste or bi-carb soda and mix with water into a paste. Apply a small amount of the paste onto a brush with a little water and lightly scrub the piece to clean your jewellery. Once cleaned, rinse under running water and dry carefully.
We also offers a jewellery repair service and professional cleaning in our studio using ultrasonic cleaning equipment for a deeper and safer cleaning of your jewellery. This method is the most effective for pieces set with diamonds and gems. Please contact us.
How to store 18k gold jewelry
Always store your 18k in a dry area, like your jewelry box, to prevent exposure to the elements. Don’t keep it stored for too long though – it was made to be worn!
How to clean 14k gold jewelry
Mix a few drops of detergent-free soap with warm water. One piece at a time, soak your jewelry and the use a very soft brush to lightly clean each piece. Rinse with care (and don’t drop it down the drain – learn from our experience)! Finally, lightly dry the jewelry with a lint-free cloth or paper towel.
How to store 14k gold jewelry
Always store your 18k in a dry area, like your jewelry box, to prevent exposure to the elements. Don’t keep it stored for too long though – it was made to be worn!
How to clean sterling silver jewelry
Use a soft sponge or cotton ball with a dab of methylated spirits and wipe gently to remove any grease or dirt. Once cleaned, rinse under running water and dry carefully.
We also offers a jewellery repair and re-oxidisation service. Please contact us.
In the everyday life
Avoid any extended contact with salted or chlorinated water, sweating, perfume, etc.
Your jewels won’t deteriorate just after your first dive in the pool, but in the long run, it makes a difference!
Friendly advice: No matter the material your jewel is made up of, don’t let it do the housework with you. Cleaning products and their composition can be frightening.
If you forget, don’t panic, a few solutions present themselves to you before calling us to the rescue.