Repair policy

Stay golden on us. We stand behind the quality and craftsmanship of our gold and offer a lifetime guarantee on repair services to our Vermeil, 14k and 18k fine jewelry.

Here are a list of services that are covered under the Lifetime Guarantee:

Category	Services
Rings	Ring resizing up/down Ring reshaping Ring engraving
Necklaces & Chains	Fix or replace a broken jump ring Resize chain Chain repair/ soldering
Earrings	Earring post soldering
Stones & Setting	Diamond setting service** Gemstone replacement service** Stone tightening
Cleaning & Restoration	Jewelry polishing Rhodium plating Gemstone polishing

*If a ring has a full pattern or stones all, or most, of the way around, it generally cannot be resized.

**Diamond setting and gemstone replacement services will be subject to a fee.

We will quote a price before proceeding with your repair.

Ready to request for a repair? Head on over to our Repairs Center.